Refund Policy

Due to the digital nature of the Fundraise Genie Playbook and its immediate delivery upon purchase, all sales are final. We do not offer refunds, returns, or exchanges once a purchase is completed and the PDF generation process has started. By completing your purchase, you acknowledge and agree to this policy. If you experience a technical error that prevents you from accessing your generated playbook, please contact our support team at support@fundraisegenie.com within 7 days of purchase, and we will ensure you receive your custom document.